Shipping & Delivery

Delivery Policy

Your order will be delivered with fast shipping within 3 to 5 days after payment is accepted.

Your order will be delivered with normal shipping within 7 to 8 days after payment is accepted.

If there is a delay in the shipment of your order, please contact us at morrocan0handmade@gmail.com  we will ensure a faster response rate.

Orders are dispatched through DHL International Priority and a tracking number is notified via either a text message or email, and it’s traceable online at DHL.com.

The shipping costs will be clearly communicated to you in the shopping cart system and on the order page. 

We offer free shipping for most of our products.

Shipment to P.O. boxes

FedEx does not ship to P.O. Boxes. Please make sure you enter a full address to make sure you receive your product in a timely manner.

Return Policy

We will happily accept returns within 14 days after reception, provided that the item is in its original and unused condition.

The buyer is responsible for return shipping cost.

The refund will be for the original amount payed minus the shipping cost.Customs, Duties and Taxes

Customs fees may be imposed upon arrival of a parcel and it’s the responsibility of the customer to pay it.

Damages

If you received your order damaged, please contact us immediately via our support email to resolve the issue.

Please save all packaging materials and damaged goods before filing a claim.